Reference

oja89 Privacy Policy For Your Account

oja89 Privacy Policy explains how we collect, use and protect details connected with your account, device and wallet activity in Indonesia.

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CONTACT ROUTES

Privacy Policy Help When You Need It

A clear contact route matters when a privacy question affects your account access or wallet record.

Account privacy request Ask us to locate the personal data linked with your account, explain its use…
Wallet record question If a DANA, OVO, GoPay or QRIS reference looks unfamiliar, send the date, amount…
Access and deletion contact Where local law permits, you can ask about access, correction, restriction or deletion.
DATA CONTROL

Six Ways We Handle Privacy

Privacy controls work best when each step has a defined purpose. We use account and device records to protect sign-in, payment references to reconcile cashier activity, and cookie data to keep selected…

Account details

We use the contact details you submit for account access, phone verification, support replies and security notices. Keep your registered phone current, because we may use it to confirm that a privacy request belongs to you.

Device activity

Login time, browser or device signals can help us identify unusual access and protect your account. These signals support security checks; they are not a request for access to your private files, contacts or unrelated applications.

Cookies and settings

Cookies may keep a session active, remember selected settings and help us understand which page path needs repair. You can manage browser cookie controls, although blocking necessary cookies may affect login or account-request screens.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference can help reconcile an account event. We use the reference and status needed for that check, rather than asking for your wallet PIN or banking password.

Security retention

We retain account, access and payment records only for operational, dispute, security or legal needs that apply to the service. When a record is no longer needed, we delete it or remove details that identify you where practical.

Your requests

You can contact us about the data we hold, a correction, a copy, a restriction or deletion where local law permits. We verify identity first, answer through the account contact route, and state clearly if a legal or security reason limits the request.

Privacy Policy Questions About oja89

These Privacy Policy answers address the questions we expect before you open or continue an account. They explain the records connected with sign-in, local wallet activity, cookies, security checks and contact requests. If your situation is not covered, use the support path and describe the specific account record or privacy action you need. We will verify ownership before sharing personal details.

The oja89 Privacy Policy covers account details, phone verification, login and device signals, cookies, support messages, payment references and records needed for security or legal duties. It explains how we use, protect, retain and respond to requests about those records.

Phone verification helps us confirm account ownership, reduce unauthorised access and handle privacy requests safely. We may use the registered phone when you ask to access, correct or remove data, so keep that contact route available.

We do not need your DANA, OVO, GoPay or QRIS password to match a cashier reference with your account. Send only the transaction reference and date through support if a wallet status needs checking, and never include a PIN.

The Privacy Policy covers cookies used for sessions, selected settings and service diagnostics. Your browser controls can block or remove cookies, but necessary settings may then affect login or privacy-request screens. We do not use cookies to read unrelated files.

Contact us through the account support route and ask for a data access request. Include your registered phone or email, but not a wallet password. We verify ownership, locate the relevant records and explain the response or any lawful restriction.

Yes, you can request a correction or deletion where local law permits. We first verify the account holder, then assess whether the record is still needed for security, payment reconciliation, disputes or legal duties. We explain the outcome through your registered contact route.

We keep records for the period needed for account security, payment reconciliation, support follow-up, disputes or legal duties. Retention depends on the record and applicable local requirements. When the purpose ends, we delete or anonymise the record where practical.

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